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Toggle navigation Home Web Services Web Design BoldGrid Web Hosting Domain Registration Internet Internet Plans Wireless Info / FAQs Wireless Setup About Us Prices Testimonials Email Services Web Mail Login POP vs IMAP Support Useful Tools Email Support Email Knowledge Base iPhone Setup Castles Forms / Policies Castles Billing Policies Wireless Survey Request Wireless Upgrade Request Wireless Signup Form Wireless Service Agreement • Web Design & Hosting • Wireless Internet We pride ourselves on providing the best service in the industry. Customer Web Mail Login Service Announcements Wireless Network Slowness – Due to an unprecedented situation we find ourselves in, the Castles wireless network is saturated – which may result in slow speeds. Our engineering team is working to adjust both our backhaul units and tower Access Points to create additional bandwidth. We appreciate your patience. The more devices connected to your local network the slower your speed may be. Check all devices for automatic downloads such as software updates. If possible, hold off updates until late in the evening or set it to do automatically in the middle of the night. If you’re working from home and others at your location are playing online games, streaming videos or visiting high graphic websites, you may find you have limited Internet or very slow internet. Reducing the number of devices connected to your router or WiFi network should relieve come of the congestion. New Customers and Upgrades – At this time we are not accepting any new customers or performing any individual customer upgrades. For existing customers – you may request a service speed upgrade to be completed when things have returned to normal. Please complete the Upgrade Request Form Webmail 5 Minute Error When this message occurs it means connection to the webmail became unstable. There are many reasons this could happen, most likely is due to a corrupt browser cookie. In order to resolve this, we ask that you follow these steps: Log out of the webmail (physically click the logout button, not just close the browser) Clear the Temporary Internet Files/cache Clear the internet browser cookies – This is very important Close the web browser Castles Forms Page – Quick Link Web Design & Hosting Services Dedicated to Your Success Since 1984, we’ve been focused on customer service – providing Internet access and web hosting services. What one customer said: “I also wanted to tell you and all the other people/technicians that work(ing) with your organization are so unreal when it comes to service, courtesy to the client, knowledge, etc. It’s so rare these days to find people, let alone a whole company that is geared up to serve their clientele with such a perspective. It’s an old one, but it was your kind of attitude that gave companies longevity way back when. I know that the world is changing, but this is one person that really appreciates your going the extra mile.” Read More With so many ways to market a company today, we’re dedicated to using the options that are right for your business. We can make sure customers have the chance to find you and see what you have to offer. Our dedication shows in everything we do! Promote Your Business the Right Way Castles specializes in small business web sites. The background and experience of our design team brings a lot to the table. We understand business planning and the marketing approach to web design. Along with the consultation on the web design project, we discuss your business concepts and often provide limited consultative services as part of the process. Our goal is to establish a long-term working relationship with ever client. When the initial project is complete, we continue to work with you to meet your goals. It’s important to understand what your web site is doing. Castles provides complete statistics on every site that are available to the customer 24 hours a day through their cPanel. Just because a web site is complete and published for the world to see doesn’t mean you can simply forget it.You need to know who is visiting your site, when they’re there and what they’re looking at. We help you learn that and understand what it means. Our design team works to understand how the web site fits with your overall marketing strategy. A design is created to capture the essence of your company and makes it a driver for sales and information. Affordable Websites Hosting Includes cPanel Search Engine Optimization (SEO) Parked Domains No long-term contracts BoldGrid Design Platform Managed or self-managed sites Feedback Forms Domain Registration Wireless Internet Access Services High Speed Point-to-Point Wireless No Phone Lines – No Wires Hard Wired or WiFi Your Choice Castles provides a power injector connected to the exterior radio. Customer c 24 x 7 Technical Support 24 Hour Toll-Free technical support to a specialized call center staffed by trained professionals. No Data Limit There are blogs, paid ads, and a number of other ways to get your message out to the masses. No Contracts Affordable Pricing Not everyone uses the internet. We’ll create a plan for you that also reaches customers offline. Office Phone (707) 455-3401 Toll Free Support 1-877-205-5246...